YOUR PERSONAL RESORT Terms and Conditions

CHECK-IN TIME 4:00 PM — CHECK-OUT TIME 10:00 AM

Your Personal Resort endeavors to present premium properties and customer service to our guests. These terms and conditions are intended to clearly communicate what we will provide, the rules of our property, and the requirements we make of our guests. These help us to ensure our property remains clean, safe, and fully functional so you, and the guests who follow you, will have an awesome vacation at Your Personal Resort.

It is very important that you read and understand this entire agreement. Payment of the deposit or for the vacation rental also indicates your acceptance of the terms and conditions, but payment does not replace the signature requirement.

NON-COMPLIANCE WITH THESE RULES CAN RESULT IN RENTAL TERMINATION WITHOUT REFUND.

DEFINITIONS: Throughout this agreement Your Personal Resort, Sarasota Area Real Estate Group, LLC, its owners and employees, affiliates, and the property manager are collectively referred to as “Your Personal Resort” or “we.” The person making this reservation is referred to as “Guest” “your” or “you.” 

CANCELLATION POLICY: Your reservation is non-refundable. If your travel plans change, notify YOUR PERSONAL RESORT as soon as possible. Initial notice by phone is acceptable, but follow-up in writing is required; email from the address associated with the reservation is acceptable as written notice. YOUR PERSONAL RESORT will place the property back on the market and attempt to re-rent it. If we can re-rent the property, we will refund any payments less a 10% cancellation fee and less any re-rent price deficiency. A price deficiency can result if, for example, we are unable to re-rent for the full time period or if the daily rental rate had to be discounted to fill the property. YOUR PERSONAL RESORT does not make any representation or guarantee that we will be able to re-rent the property. A refund, if applicable, will be sent no more than 30 days after the departure date of originally planned stay. 

If Guest needs to shorten their stay, the normal cancellation policy applies. No changes are permitted during the stay. 

YOUR PERSONAL RESORT strongly recommends Guest purchase travel insurance prior to the stay to avoid costs from covered events, including some cancellations. 

YOUR PERSONAL RESORT reserves the right to cancel any reservation subject to issuing a full refund. 

NOISE ORDINANCE: The city and county have noise ordinances which are enforced by local law enforcement and code enforcement officers. The specific rules and quiet hours which apply to the property will be outlined in the on-site property binder. It is the Guest’s responsibility to comply with the law, ensure all persons on the property comply with the law, and pay any fines assessed. Repeated noise complaints may result in termination of this rental agreement without refund. 

GUEST REQUIREMENTS: The Guest making the reservation must be present during the stay; sub-letting is not permitted. Guest must always abide by the maximum persons allowed, as published on our site. Public Events are not permitted without prior, written approval from YOUR PERSONAL RESORT. The Guest is criminally and civilly/financially responsible for all conduct of all persons on the property, including but not limited to any type of issued violation such as traffic and parking tickets, noise complaints, etc. 

MINIMUM AGE: Guest must be a minimum age of 25 years old on the day of arrival, unless specifically approved in advance in writing. You agree to provide us proof of age upon request. All persons staying at the property under the minimum age must be accompanied by their parent or legal guardian for the entire duration of the rental; provided, that Guest may provide to YOUR PERSONAL RESORT the express written consent from the parent or legal guardian for any person under 25 years old who is going to stay at the property who is not a child or ward of Guest. We reserve the right to reject or terminate reservations made under false pretenses. Violations of this policy will result in loss of all payments and immediate removal from the property without refund. 

ACTS OF GOD/HURRICANES/WEATHER/NATURE/PANDEMICS: YOUR PERSONAL RESORT cannot issue refunds, travel credits, nor guarantee alternative accommodations in the event of any Act of God, including but not limited to adverse weather, tornadoes, fire, lightning strikes, or red tide. We also cannot offer these for factors outside of our control, including but not limited to beach, road, or beach access closures, nor for travel restrictions or closures due to public health issues. Refunds, travel credits, or alternative accommodations are not issued in the event of mandatory or voluntary evacuation, nor for a travel advisory. 

CONSTRUCTION: YOUR PERSONAL RESORT does not receive any notification of nearby construction projects, including new construction, exterior or interior renovations, and pool/landscaping installation. Work may stop and start unexpectedly on surrounding properties. YOUR PERSONAL RESORT shall not be held responsible to provide any type of advance notification, alternative accommodations, or financial compensation to Guest should construction negatively impact their stay. 

YOUR PERSONAL RESORT attempts to keep property descriptions and photos up to date on our website, but views are subject to change due to construction that may occur on surrounding properties. 

PAYMENT: If a reservation is made more than sixty days in advance of arrival, a deposit of 50% is immediately required, and the remaining 50% must be paid sixty days prior to arrival. If a reservation is made less than sixty days in advance of arrival, full payment is due at the time of reservation.

If paying by credit or debit card for a reservation more than sixty days in advance of arrival, the remaining balance will be automatically charged to the card on file sixty days prior to arrival. If you would like us to use a different card for the final payment, you must let the YOUR PERSONAL RESORT team know prior to this date.  Failure to pay balance by this date may result in cancellation of your reservation without refund. 

RATE CHANGES AND WEBSITE CONTENT: Published rates are subject to change without notice. The rate and rental listing information provided, though deemed accurate, is not guaranteed. It is subject to errors, omissions, change of price, or withdrawal without notice. Property furnishings and amenities are subject to change without notice. 

DISPUTES: Guest agrees to contact YOUR PERSONAL RESORT FIRST, during their stay, and within 48 hours if the issue regarding any dissatisfaction or dispute related to their stay. YOUR PERSONAL RESORT endeavors to offer premium customer service, and we would like the opportunity to correct the problem or otherwise make it right. In the event of a chargeback, Guest acknowledges that YOUR PERSONAL RESORT may provide phone voice recordings, email and text message archives, and pre-arrival and post-departure inspection reports, which include photographs, to the credit card company and the courts as necessary to resolve any claims, and Guest shall be responsible to YOUR PERSONAL RESORT for any and all costs incurred by YOUR PERSONAL RESORT in halting or reversing the chargeback, unless such chargeback is upheld by the credit card company. 

FAILURE OF EQUIPMENT/CONDITION: In the event of a failure of equipment to work, Guest must notify YOUR PERSONAL RESORT as soon as possible and within 24 hours so repairs can be made. Guest expressly waives and relinquishes any rights or claims against YOUR PERSONAL RESORT for any damage that may result to Guest from lack of maintenance, cleanliness, repair, defect for ordinary negligence. While we make every effort to limit Guest interruptions, maintenance of the unit may occur during your stay. In this case, our maintenance department may require access to the unit, with or without notice and with or without the presence of the Guest. 

DAMAGE: Guest is responsible for any damage to the property. 

Please document and report to the YOUR PERSONAL RESORT team any pre-existing damage to the property as soon as possible upon your arrival to avoid possible liability. Report any damage you cause as soon as possible to the YOUR PERSONAL RESORT team. The sooner we know about damage, the faster and more cheaply we can repair it. Substantial damages may involve a loss of rental revenue as a result of the property being held off market during repair or remediation; this loss of revenue is part of total damages for which the Guest will be liable. 

SECURITY DEPOSIT. YOUR PERSONAL RESORT requires a Security Deposit of $500.00 to book this listing. The Guest is responsible for the amount of the Security Deposit, but it will not be charged unless the host makes a claim. Host can make a claim on the deposit within 14 days of your checkout date or before the next guest checks in, whichever is earlier. If a claim is initiated, Host will be in contact with you to make sure you are aware of the claim. 

ACCIDENTS, INJURY, OR LOSS: Guests shall indemnify, defend, and hold harmless YOUR PERSONAL RESORT from any and against all liabilities, claims, expenses, fees, loss of use of actions arising out of Guests or their guests’ use and occupancy of the premises or use of equipment located in or on the property. Guest assumes all responsibility for himself/herself and their guests. Guest understands and accepts that any equipment located in or on the property or supplied by YOUR PERSONAL RESORT is provided without any warranty about its condition or suitability. 

YOUR PERSONAL RESORT is not responsible for the loss of personal belongings of any kind. 

ASSUMPTION OF RISK: Guest understands that as guests of the property, Guest may be injured or otherwise harmed or may cause injury or other harm to other persons or property associated with Guest’s stay at the property. Guest understands that this is a residential property, and there is a pool, spa/hot tub, the pool or spa/hot tub creates an inherently dangerous environment because of the potential for jumping, climbing, and swimming in the pool or spa/hot tub and possible drowning, and the use of other recreational items or features at the property, such as kayaks, rafts, roof top decks, water access, paddleboards, or bikes is inherently dangerous because of the potential for falling off, drowning, or otherwise. Guest hereby (i) ASSUMES ALL RISK for use of the property and items supplied at or around the property and any harm, injury or loss that may occur to Guest or Guest’s property and (ii) RELEASES YOUR PERSONAL RESORT from all claims, liabilities, causes of action, and demands that arise in any way from any personal property damage, injury, death, loss or harm that occur to Guest or to any other person or to any property as a result of Guest’s use of any equipment at the property. 

ACCESS TO PROPERTY: YOUR PERSONAL RESORT makes every effort to give you privacy to enjoy your vacation. However, we have occasional, mandatory requirements to access the property, such as insurance inspections, city inspections, or emergency repairs. YOUR PERSONAL RESORT will clearly communicate to you, via email, phone, and/or text, in advance if possible, and will attempt to schedule appointments at a convenient time for the Guest’s schedule. We reserve the right to access the property at all times, with or without prior notice and with or without Guest’s presence. 

SECURITY CAMERAS.  YOUR PERSONAL RESORT is alert to safety and security of our guests and provide 4 video cameras on the exterior of the home for those purposes.  Camera 1 is located on the house and covers the driveway and street area.  Camera 2 is located in the stairway leading from the pool deck up to the main living level and it covers the stairway.  Camera 3 is located on the balcony deck just outside the kitchen doors and it covers just the balcony walkway.  Camera 4 is also located on the balcony deck area in the corner just outside the Livingroom.  It captures images of the balcony (overlooking a portion of the pool area) and steps leading up to the main entry doors where the video doorbell is located.

SMOKING: YOUR PERSONAL RESORT IS SMOKE FREE. You are not permitted to smoke inside the building, on balconies, patios, in the pool or spa, or within 30 feet of the property. Smoke smell remediation costs are substantial and will be charged to the Guest with a minimum fee of $500. These same prohibitions apply to e-cigarettes, vapes, and similar devices.

FURNITURE AND ACCESSORIES: As part of our pre-arrival inspection process, YOUR PERSONAL RESORT may inventory the contents of the property and photographs the condition of rooms, furniture, and equipment. Furniture is not to be removed from the property, nor relocated from room to room. Blankets and bath towels must remain in the property. Beach towels are provided, and they may be used for that purpose. Linens are inventoried, and Guest will be charged for any missing or damaged items. 

Any recreation equipment included with the property, which vary but may include folding beach chairs, kayaks, toys, bikes, and the like, may be taken to the beach and/or used by the Guest in their intended use. If lost, damaged, or stolen the Guest will be charged replacement value. 

SERVICE ANIMALS AND EMOTIONAL SUPPORT ANIMALS: YOUR PERSONAL RESORT will make reasonable accommodations for Service Animals in accordance with federal and Florida law. Requirements in the “Pets” section below do not apply to Service Animals. 

Please notify us in advance, preferably in writing, of your intention to have a Service Animal in the property and to provide reliable information that reasonably supports that the person has a disability and the need for the particular support animal. Examples of suitable information are described in § 413.08, Fla. Stat. (2020). As a reminder, the statutes also provide criminal penalties for false representation in this matter. Service Animals must remain with the guest at all times and must never be left unaccompanied at the property. 

Emotional support animals (“ESA”) are not exempted from our Pets policy and the same requirements and limitations apply. 

PETS: Dogs are allowed and subject to the following conditions:

• A supplemental cleaning fee of $250 per reservation, subject to change, must be paid by Guest.

• A maximum of two dogs are permitted per property with a maximum combined weight of 50 pounds. 
• Dogs must be requested in advance and approved by YOUR PERSONAL RESORT, in writing, prior to the stay. 
• No dog who is known to have bitten anyone where the injury required medical attention, or where the Guest knows the dog to be potentially dangerous. 
• Dogs may not enter the pool or spa. Dogs are not permitted on any furniture, including beds. 
• All waste must be picked up and properly disposed, both on the property and in all other public and private places during the stay. 

Guest is responsible for any damage, medical expenses, and/or excess cleaning that occurs due to the pet. We can require that any animal not in compliance with these policies be removed from the home without refund. 

No other animals, including but not limited to cats, pigs, rodents, snakes, and birds, are permitted. 

PARKING: Guests must follow the parking rules of Your Personal Resort and City or County ordinances. The number of parking spaces is advertised in the home’s listing. Securing any additional parking is the guest’s responsibility. Parking of commercial vehicles, recreational vehicles, boats or marine vessels or equipment, trailers of any kind, or otherwise are prohibited without approval by YOUR PERSONAL RESORT, in writing, prior to your arrival date. 

POOL EQUIPMENT: The pool and pool equipment are maintained by licensed and insured Pool Technicians. All guest-accessible features can be controlled using the pool remote that is usually located in the immediate pool patio area. Any other changes to the pool equipment, settings, controls, valves, are strictly prohibited as they may result in severe damage to the pool and or spa, and the guest shall be responsible for any service call and associated repairs. Pool equipment areas are fenced and may be electronically monitored. 

GARBAGE DISPOSAL/TOILETS: Please do not put any item besides toilet paper in the toilet. “Flushable” wipes, paper towels, baby wipes, feminine products, and similar items are likely to clog the plumbing. Similarly, fibrous materials, such as celery, corn husks, and similar will clog the garbage disposal. If we determine that these items are the reason for a plumbing issue, the Guest will be billed for all costs related to the service call and repair, including loss of use. 

TRASH AND RECYCLING: Trash and recycling should be deposited in the designated bins located inside the garage. Please check the on-site property binder for pick up dates. To help preserve Florida’s natural beauty, we strongly encourage you to recycle as much of your waste as possible by separating it from trash and depositing it into the marked recycling bins. 

SUPPLIES: YOUR PERSONAL RESORT provides preliminary supplies of toilet paper, paper towels, soaps, trash bags, and other small items for the guest. After these items are used, the guest is responsible for any additional needs for the duration of their stay. 

HOUSEKEEPING: Properties are cleaned and fresh towels and linens are provided at the start of each stay. We do not provide daily housekeeping or daily linen/towel service. Mid-stay cleans can be arranged for a fee. Contact our team for more information.

PRIVACY STATEMENT/MARKETING AND COMMUNICATIONS: You grant YOUR PERSONAL RESORT irrevocable permission to contact you with important information regarding this reservation. You also grant YOUR PERSONAL RESORT revocable permission to send marketing, promotional, and discount communications to you prior, during, and after this reservation. We value your privacy and we do not and will not sell your information to any person or organization.

FIREARMS: Absolutely no firearms of any kind are allowed on the property. Guest acknowledges that any firearm found or left on the property will be immediately reported to and removed by local law enforcement, not by YOUR PERSONAL RESORT. 

ILLEGAL ACTIVITY: Should the Guest or other occupants of the property use the property for any illegal or unlawful purpose including, but not limited to, the possession, serving, or consumption of alcoholic beverages by persons less than 21 years of age or any disturbance resulting in criminal police action this agreement will be terminated immediately, Guest and all other occupants will be required to immediately vacate the property, and all monies paid will be forfeited. 

TERMINATION OF AGREEMENT: Failure to abide by the terms and conditions of YOUR PERSONAL RESORT, or Federal or Florida Law, could result in the termination of the rental agreement without refund. 

Each party to this agreement consents and submits to personal jurisdiction over the party by, and venue in, the courts of the State of Florida in and for Sarasota County, Florida, regarding any legal action arising from, or otherwise related to this Agreement. Any dispute arising between customer and YOUR PERSONAL RESORT shall be brought exclusively in the state courts located in Sarasota County, Florida. 

Guest shall pay all reasonable attorney fees and all court costs and any expenses incurred by YOUR PERSONAL RESORT to enforce any provisions of this agreement, with or without legal proceedings, including, but not limited to, such fees, costs, and expenses incurred by YOUR PERSONAL RESORT for trial or appellate proceedings, mediation, or arbitration. 

The terms of this agreement serve forever as a release and assumption of risk by Guest and for Guest’s heirs, estate, executor, administrator, assignees, for all members of Guest’s family, and any persons visiting or staying in the property during the stay. 

This agreement contains the entire agreement of the parties. It may only be changed in writing by both parties. Guest cannot assign or transfer this agreement. 

I HAVE READ AND UNDERSTAND THIS AGREEMENT, AND I AM AWARE THAT BY ACCEPTING THIS AGREEMENT I MAY BE WAIVING CERTAIN LEGAL RIGHTS. I DO SO FREELY AND VOLUNTARILY AS PART OF THE YOUR PERSONAL RESORT RENTAL AGREEMENT TERMS AND CONDITIONS WITHOUT ANY INDUCEMENT.